We are committed to ensuring a safe and secure online environment for our customers. We have a zero-tolerance policy towards spam and are dedicated to protecting our customers from unwanted or unsolicited communications.
Spam refers to any unsolicited or unwanted electronic communication, including but not limited to emails, messages, and other forms of digital communication, sent to multiple recipients without their consent.
No Tolerance for Spam
We do not engage in spamming activities and strictly prohibit our employees, partners, and affiliates from sending unsolicited emails or messages.
Permission-Based Communication
We only send communications to individuals who have explicitly opted in to receive messages from us. This includes newsletters, promotional offers, and updates.
Clear and Transparent Communication
All our communications clearly identify Vitalionix as the sender and include a valid physical address. We provide clear and easy-to-use unsubscribe options in all our communications.
How to Report Spam
If you receive any unsolicited communication purporting to be from Vitalionix, please report it to us immediately at [email protected]. Include the original email or message with full headers (if applicable) to help us investigate the issue thoroughly.
Investigation and Action
We will investigate all reports of spam and take appropriate action, which may include terminating the sender’s access to our services and pursuing legal remedies.
Email Validation and Authentication
We use email validation and authentication technologies such as SPF (Sender Policy Framework), DKIM (DomainKeys Identified Mail), and DMARC (Domain-based Message Authentication, Reporting & Conformance) to protect our communications and ensure they are delivered to the intended recipients.
Opt-In and Consent
We use opt-in procedures to confirm subscription requests, ensuring that individuals genuinely want to receive our communications.
Regular Monitoring
We regularly monitor our communication practices and update our policies and technologies to stay ahead of spamming tactics.
We comply with all relevant anti-spam laws and regulations, including but not limited to:
The CAN-SPAM Act of 2003 (United States)
The General Data Protection Regulation (GDPR) (European Union)
The Spam Act 2003 (Australia)
Any other applicable laws in the jurisdictions where we operate.
If you have any questions or concerns about our Anti-Spam Policy, please contact us at: [email protected]