Effective Date: October 3, 2024
Last Updated: October 3, 2024
At Vitalionix, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you interact with our website www.vitalionix.com (the "Site") and our services.
By using our Site and services, you consent to the data practices described in this policy. If you do not agree with the terms, please do not use the Site.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information:
When you visit our Site or use our services, we may collect personal information that you voluntarily provide, such as your name, email address, phone number, billing information, or other contact details.
1.2 Automatically Collected Information:
We may automatically collect certain information when you interact with our Site. This may include your IP address, browser type, operating system, pages viewed, links clicked, and other browsing behavior.
1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to collect information about how you interact with our Site. This helps us improve our services and deliver personalized content and ads. You can control cookies through your browser settings, but disabling cookies may limit your use of certain features on our Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and improve our services.
To process and complete transactions.
To send you communications related to your account, such as service updates or promotional offers.
To personalize your experience and deliver relevant content and advertisements.
To monitor and analyze trends, usage, and activities on our Site.
To comply with legal obligations or resolve disputes.
Legal Basis for Processing (GDPR):
If you are located in the European Economic Area (EEA), our legal basis for collecting and using personal information will depend on the personal information concerned and the specific context in which we collect it. Generally, we will collect personal information from you only:
When we have your consent to do so;
When we need the personal information to perform a contract with you (e.g., to provide our services);
Where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights; or
To comply with a legal obligation.
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners and service providers who help us operate our business and provide services to you. These third parties are obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, or if we believe that such action is necessary to protect the rights, property, or safety of Vitalionix, our users, or others.
4. Google Ads and Third-Party Advertising
We use Google Ads and other third-party advertising services to display ads on our Site and across the web. These third parties may use cookies and similar tracking technologies to collect information about your interactions with our Site and other websites. This data is used to show you ads tailored to your interests.
Third-Party Cookies and Tracking Technologies:
We use cookies and similar technologies from third-party advertising networks (such as Google Ads) to collect information about your activities on our Site and other websites. This information helps us to show you advertisements based on your browsing behavior and interests.
You can control and opt out of these tracking mechanisms by adjusting your browser settings or visiting Google’s Ad Settings, or through tools provided by the Digital Advertising Alliance or Network Advertising Initiative.
For more information about how Google uses data collected through our Site, please refer to Google’s Privacy & Terms.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer need your information, we will securely delete or anonymize it.
7. Your Data Protection Rights
You have the right to:
Access the personal information we hold about you.
Request corrections to your personal information.
Request the deletion of your personal information, subject to certain legal exceptions.
Object to the processing of your personal information for marketing purposes.
Withdraw your consent to data collection, where applicable.
Your Rights Under CCPA (for California Residents):
If you are a California resident, you have the following rights:
Right to Know: You can request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and the business purpose for collecting it.
Right to Delete: You may request that we delete any personal information we have collected from you, subject to certain exceptions (e.g., to complete a transaction or comply with legal obligations).
Right to Opt-Out of Sale: We do not sell personal information, but if we do in the future, you will have the right to opt-out.
Non-Discrimination: You will not receive discriminatory treatment for exercising your privacy rights.
To exercise any of these rights, please contact us at [email protected]
8. International Data Transfers
We may transfer your personal information to countries outside of your own, including the United States, where our servers are located. By using our Site, you consent to the transfer of your information to these countries, which may not have the same data protection laws as your country. We will take appropriate steps to ensure that your personal information is handled securely and in accordance with this Privacy Policy.
9. Third-Party Links
Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any linked sites you visit.
10. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed of how we protect your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]